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Offer carbon-neutral shipping on any order and connect with modern shoppers.
Shopify Planet lets you and your shoppers choose carbon-neutral shipping on any order. More than half of consumers say they now shop sustainably, and 40% of shoppers are willing to pay more for climate-conscious products. Planet comes with badges showing that you fund revolutionary carbon removal projects designed to future-proof the planet. Whether you pay for carbon-neutral shipping yourself or enable your shoppers to participate, Planet connects your brand with modern shoppers.
- Simple carbon-neutral shipping: Install, pick a plan, and you're set.
- Either you or your customers – or both – can pay for carbon-neutral shipping.
- Support vetted projects designed to future-proof the planet.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, Danish, German, Spanish, French, Italian, Japanese, Dutch, Portuguese (Brazil), Czech, Finnish, Korean, Norwegian (Bokmål), Polish, Portuguese (Portugal), Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified), and Chinese (Traditional)
Works with
TrustedSite ‑ Trust Badges, Buddify: Partner DropshippingPricing
Free to install
You have 3 subscription options ranging from $0.00 to $0.15 per order. Change or cancel any time.
All charges are billed in USD. See all pricing options
Reviews (67)
1. It charges you for every order--even POS orders which don't require shipping. 58% of my sales are in-store. Insanely unethical to automatically charge *shipping* offsets for *non-shipping* sales.
2. It seriously inflates your numbers. I made 640 sales in the last 30 days, and was charged for 907 orders. (again, about 370 of these orders didn't require shipping).
3. The history graph shows I had nearly 200 sales *in one day* a few weeks ago. I actually had 29...and only 6 of those required shipping...and only 5 of those had shipped at this point. So I paid nearly $0.15*200=$30 in carbon offsets for 5 shipments for that one day.
4. The app ambiguates "orders" and "deliveries". Per my Shopify reports, I only had 288 "deliveries" in the time it claimed I had 907.
Shopify, these infractions erode what little trust people have in environmental practices. I am happy to remove this review if you refund my inflated fees...including Planet fees for all POS orders.
My company has been carbon neutral for years, and will continue to be so for sometime thanks to the overages I've paid using Planet.
Thanks for reaching out. You definitely shouldn't be getting billed on POS orders and we will gladly refund you all of those charges. Our team has already reached out and we will get your bill and refund sorted asap.
Like all Shopify apps this one is a disaster. It's all marketing and no functionality. No way to turn it on/off in the cart and no way to talk to them.
NO way to contact def - shopify support denied knowing anything about it and started explaining Planet Labs to be instead, a satellite company owned by my friends. FFS.
No transparency about the payment tiers, the badge does NOT show up in my cart. Theres like so much info on Planet but nothing helpful and it doesn't work. What a waste of time.
Thanks for the feedback and sorry your experience with the app was so disappointing! We'd be happy to help you get the badge displayed in your cart, as well as show you where to find info about payment tiers, e.g., the companies and technologies you can support with different plans. If you're interested, please reach out to planet at shopify dot com. Thanks again.
It could be great to have different choices of badges.
Like a mini one (as you can see on this website for exemple )
https://voited.fr/products/ripstop-outdoor-blanket-ocean-navy-cameo-green
Thank you.
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Thank you for your reply, but i don't see any planet on shopify dot com...
and how to reach you ???
Let me know.
Best
Xavier
Thanks for the feedback! Good news – you can publish a Planet badge that looks virtually identical to the one on this page! Please reach out to planet at shopify dot com and we would be thrilled to get you set up. Thanks again!!
Love the idea. Execution was challenging.
Had installed for a couple of months without the badge showing - when I went to put badge on and it showed blank on my Shopify 2.0 theme I contacted support. I was initially told it should work on my specific theme but then on checking support concluded it was a theme problem and I need to contact the theme developer. Lost confidence when cute marketing stats on emmissions that show to me as Admin can't be shared with my customer or shown on a page on my website, for example - even if coded in. Took my money on each order for a couple of months worked fine. Payment trail very thoroughly done.
Thanks for the feedback. It actually IS possible to display those stats! You can do that by activating "Marketing mode" with the online store editor. Please reach out to planet at shopify dot com if you'd like to schedule a quick call to walk through that. Thanks again for reaching out!
Love the idea and transparency with HOW the shipment becomes carbon neutral! But I can't add it to my checkout because I have a custom website instead of a Shopify theme. :( I can still use it in cart as a workaround, but customers very rarely view their cart that way. Please update it to work on checkout for custom stores!
Thanks so much for using Planet and offering this feedback. We're actively exploring ways to enable Planet users to leverage checkout better. It's super helpful for us to know about limitations like this -- thanks again.
Support
Shopify can answer any questions you have about Planet—Carbon‑neutral shipping.
Resources
Launched
June 2, 2022
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Products, orders, Online Store
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Edit products
Product listings, inventory, products, publications of products on sales channels, or collections
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View orders
Order fulfillments, all order details for the last 60 days, shipping information, or third-party fulfillment
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Edit your Online Store
Theme or pages on your Online Store
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View other data
Locations
